If it's after normal business hours and you are experiencing a financial emergency, Army Emergency Relief financial assistance has been coordinated through a Memorandum of Agreement with the American Red Cross for after hours and holidays. If you’re calling from a US phone number you may need to dial 011-49-611-14.
Our Satellite/Spoke location is located on Smith Barracks, Bldg 8666, in Baumholder and can be reached at DSN 31, or Commercial 0611-14. Our Hub/Main location is located on Kleber Kaserne, Bldg 3210, in Kaiserslautern and can be reached at DSN 31, or Commercial 0611-14. We have two locations to serve the USAG Rheinland-Pfalz military community. To apply for financial assistance contact ACS Financial Readiness or Army Emergency Relief. AER loans are no-interest/ no fee loans that must be paid back. This program provides emergency financial assistance to Active and Retired Soldiers, their Family Members, Activated Guard and Reserve, and Survivors in over 30 different categories of assistance. In addition to the ACS Financial Readiness Program which provides Accredited Financial Counselors to provide financial counseling in times of crisis, USAG Rheinland-Pfalz also operates the Army Emergency Relief Program.Īrmy Emergency Relief (AER) is a 501(c)(3) nonprofit organization which is donation funded.
While financial preparation is key to successful Military living, emergencies and unexpected situations may occur that you might not be prepared to handle independently.
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